Small and growing MLM and Direct Sales companies need the flexibility to expand or outsource their inbound and outbound sales staff. The two biggest obstacles in building your call center is hardware and training. Why not use Call Center 3.0?! All it requires is that your personnel have a computer with an Internet connection, and ten minutes of training.

Prodigix Call Center 3.0 is also the perfect way to give outsourced call centers a simple way to take your inbound sales calls and process orders in real-time. With Call Center 3.0, you give your support personnel the power to:

Customer Management - Search for customer records using multiple criteria; add new customers using this easy-to-follow interface. Check order histories, track customer issues, and send e-mail to customers using this powerful tool

Order Management - Call Center is simple to use. You can quickly assemble an order if you already know the item numbers, or use a category or keyword search to look up your items! Use a credit card that's already on file or enter a new one; the system displays an invoice upon completion, and the customer receives a confirmation email on their order

Manage Autoship Orders - Every MLM and Direct Sales company needs the ability to easily add and update an autoshipment order. View the existing autoship order, or create a new one. Setup credit card, checkdraft, or ACH payment types.

Training Prompts - In Call Center 3.0 the left-hand side of your screen is reserved for training content; use this section to display valuable product details such as ingredients and health benefits or critical compliance information. Each Training Prompt section is tied directly to main menu buttons, so the prompts change depending upon where the user goes in Call Center!

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